Track and trace shipping
Once the courier has your package, you will receive an email with your track and trace link.
If you missed your package, normally the courier will try to deliver your package a few more times again. If the package is delivered somewhere else, the courier will leave a note with the address of the nearest postal office to pick it up. In exceptional cases the courier will deliver the package to your neighbors. But don’t worry, because of the discreet shipping nobody knows whats in the package.
You can contact the courier company with your track and trace number to avoid that they send your package back to us. Normally a package remains in the post office for 1 to 2 weeks.
Didn’t receive your track and trace number? Please check your spam. Not there? Please contact us.